January 21, 2017
Chemeketa’s IT department is working to resolve the off campus access problem. Technicians have determined that the problem is affecting primarily new students.
If you are affected please email reference to report access problems and give your My Chemeketa user name. Librarians will reply to you with a temporary login that will work to allow access to Chemeketa electronic resources.
We apologize for this problem and hope that it will be of short duration.
January 17, 2017
Following an upgrade to the proxy server that allows off-campus access to Chemeketa’s databases, we have experienced some intermittent cases of users receiving a “not permitted” message. A few minutes later the database link may work normally.
We have requested support from Chemeketa’s IT department, and are researching this problem to try to determine just what is causing the interruption of proxy service. In the meantime, if you receive such a message, here are a couple of things you can try:
- wait a short time and try again
- clear the browser cache and re-try
- use the resource on a campus computer
If you continue to experience inability to access the resources, please → let us know:
- the name of the resource you are trying to access (for example Films on Demand)
- when you tried to access it
- If it is an article, please give the author, title, and journal. We may be able to send you a copy of the article.
We very much regret the inconvenience and frustration this is causing and hope that we’ll be able to resolve it soon.
November 23, 2016
The proxy server that allows Chemeketa students and employees to log into the library’s electronic resources is scheduled to be upgraded early on Wednesday, December 14th. The work will be done in the morning and should be completed by 9:30 am. There will be a brief outage of off-campus authentication while the work is being done.
November 18, 2016
Chemeketa’s IT department is changing servers for the college’s single sign on. This means that login services for My Chemeketa, the library databases, and the library search will be temporarily unavailable from 2 pm to 6 pm. This should resolve the sign-in issues that users have been experiencing.
Thank you for your patience as this problem is addressed.
November 16, 2016
College servers are down. Until MyChemeketa issues are resolved, the databases will not be available from off-campus or via the wireless network. IT is aware of the problem and doing their best to fix it quickly. We will let you know when the status changes and normal access is available. Please contact the Reference Desk at 503.399-5231 for research assistance, or email firstname.lastname@example.org.
November 16, 2016
The following notice has been issued our IT department. Please be aware that logging into My Chemeketa, library databases, and into the libray search may be affected temporarily.
I want to share with you a developing situation with our Single Sign-On (SSO) service. If you are unaware of what SSO is, it’s the webpage you are directed to when you are login to many of the college’s systems. It is a feature that allows one to move in-between all of these systems without being required to login to each system individually.
Theproblem we are experiencing is that SSO is periodically crashing (not displaying the above webpage) with a downward trend. We have been in contact with vendor’s support team and have determined the best and fastest path to a stable SSO system is to completely replace the current server. We have weighed our options and have begun the process of building a new and more robust SSO system. This is a very in-depth and detailed endeavor that we believe we will be able to place in to production by the end of week. In the meantime, we will do our best to maintain the current system, but this means there will be times the webpage will not display. In order to get around this, just attempt to reload the page a minute or two later. There is no need to contact the helpdesk about this situation as we are aware of the situation and we are actively working it.
Thank you for your understanding as we work diligently to resolve this issue.
October 19, 2016
We’re making upgrades to improve your online experience and alerting you in advance so that you can plan your usage of LearningExpress products accordingly. All LearningExpress websites will be unavailable beginning 1:00 PM PT Saturday, November 5th through 5:00 AM PT, Monday November 7th.
Learning Express is a database that provides skillbuilding videos and e-books, along with practice tests for a variety of careers, educational levels, and standardized examinations. It is free to use.
When you first use LearningExpress, you will have to create an account, because your practice tests are scored. Click the Register button under New Users.
October 13, 2016
Mango, an online language learning database subscribed by CCRLS, as added second units of all the languages included in our subscription, doubling the content. English, Spanish, Russian, German, and Italian are covered.
Currently registered Chemeketa students and employees log in for off campus access with a My Chemeketa username and password. Public library card holders may access Mango remotely through a CCRLS public library using a CCRLS library card number and PIN. Users must create a free, personal account to get started. The login allows the user to track progress in the course.
October 6, 2016
Chemeketa Community College Library’s Films On Demand collection includes films from a new, 2016 series of brief videos called We the Voters: A User’s Guide to Democracy. Each video runs approximately three and a half minutes, and talks about a different aspect of U.S. democracy. “We the Voters: Mediaocracy,” for example, shows how commercial and social media tend to expose us to a single point of view, and explains how how media work and how voters can get complete information to shape their views.
The non-partisan videos provide a brief, engaging picture of how democracy works. Other short videos in the series are:
- “We the Voters: Altered States of America”
- “We the Voters: Hot Tips to Rock the Ballot Booth”
- “We the Voters: The Poll Dance”
- “We the Voters: Citizen Next”
- “We the Voters: How to Master Debate”
- “We the Voters: Disrupt Lobbying”
- “We the Voters: Mission Insurable”
- “We the Voters: Why We March”
- “We the Voters: American Party Animals”
October 4, 2016
Answerland IM/chat reference service is returning, starts Monday, October 10. Chemeketa chat reference is unofficially starting on October 4. When Chemeketa librarians are available they will monitor questions originating from libraryguides.chemeketa.edu and from the library’s web site. Starting on Monday, during times when there are no librarians available at Chemeketa, questions from our users will be answered by Answerland, Oregon’s virtual reference service, or by our 24/7 backup service.
Answerland is a service of Oregon libraries. It is supported by the Institute of Museum and Library Services through the Library Services and Technology Act, administered by the Oregon State Library.